General How-To and FAQ

Unable to Connect to the Server Even Though Login Credentials are Correct

98 views October 29, 2018 January 3, 2019 0

You’ve entered in your correct email address and password and are getting a Connection Problem error that says “Your credentials or host name are incorrect.  Please check the values and resubmit”.  To fix this, make sure Windows Authenticate at the bottom of the screen is UNchecked.

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