Resetting Passwords

474 views June 19, 2018 November 1, 2018 3

If you are a PoliteMail Admin, you have the ability to assign password resets to Users.  If you are a User, please contact your administrator for further assistance.


For Admins:

Open Outlook

Select PoliteMail from the nav bar

Select Settings > Users > double click on the employee that needs a password reset

Click Reset > Save

An email will be prompted from your Outlook with the new password to the User.

The User will then need to copy the password from the email.

Have them navigate to Outlook > PoliteMail > Server Connection and Paste the password into the Password field. Double check to make sure the Send Email Via is set to PoliteMail.

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