General How-To and FAQ

Your Email Has Disappeared. How to Check Your Mailflow

80 views January 14, 2019 Alisa Carbone 0

Writing Outlook Compatible HTML Code For Email Pages

168 views February 5, 2015 supportsite 0

Why Didn’t My Send Go Out To All The Recipients Of My Distribution Group, Just Part Of It?

197 views April 26, 2013 supportsite 0

Using the PoliteMail Connector on Microsoft Flow

109 views September 27, 2018 Alisa Carbone 0

Uninstalling PoliteMail

105 views September 14, 2011 supportsite 1

Unable to Connect to the Server Even Though Login Credentials are Correct

101 views October 29, 2018 Alisa Carbone 0

Templates Or Messages Not Holding Font Styling?

255 views August 30, 2017 supportsite 3

Sender Not Receiving Messages when Using Aggregate Tracking with Outlook Outbox

24 views November 7, 2018 Alisa Carbone 0

Saving a Sent Message as a PDF

85 views March 17, 2017 supportsite 2

Remove Open Tracking For Sending Messages via Text on a Mobile Device

141 views July 3, 2018 Tyler Paterson 3

Reading Ease and Grade Level

60 views December 23, 2014 supportsite 0

PoliteMail Version 4.5 Build Sheet

44 views January 21, 2015 supportsite 0

PoliteMail Missing or Disappeared? PoliteMail Toolbars Gone? Here’s How To Get Them Back.

411 views November 27, 2011 supportsite 2

PoliteMail Free Trial vs. PoliteMail Pilot Program, What’s the Difference? Why Doesn’t The Free Trial Software For My Internal Communications Send To MS Exchange?

25 views April 11, 2013 supportsite 0

PoliteMail Best Practices

452 views April 29, 2016 supportsite 3

My Password was Reset, Now What?

70 views June 19, 2018 Tyler Paterson 1

My Mailing List Name Won’t Validate in the To: Field

33 views April 12, 2012 supportsite 1

Is PoliteMail Compatible With A Mac?

179 views April 13, 2015 supportsite 2

Image Sizing and Layout Alignment Issues

169 views December 19, 2014 supportsite 0

How To Show, Hide, And Edit Columns In A List Or Grid View

25 views September 12, 2018 Alisa Carbone 0

How To Remove Tracking From A Link

79 views August 31, 2016 supportsite 0

How to Generate URLs of PoliteMail Referenced Images Using HTML

20 views November 7, 2018 Alisa Carbone 0

How To Edit The Content Manager

62 views September 10, 2018 Alisa Carbone 0

How To Delete a List or Contact

30 views November 19, 2018 Alisa Carbone 0

How To Add The PoliteMail Server To Your IE Trusted Zones

109 views April 8, 2013 supportsite 0

How Does Tracking Work?

173 views September 14, 2011 supportsite 2

Geographic Location Data

34 views May 19, 2016 supportsite 1

From Address Changes When Sending a Tracked Email

21 views November 7, 2018 Alisa Carbone 0

For Full Corporate Clients, What Are My Options for Upgrading to the Latest Version?

36 views June 24, 2014 supportsite 0

Extra Pixels on Template Elements

20 views September 14, 2011 supportsite 0

Experiencing “Slow Image Load Times”?

151 views March 23, 2017 supportsite 0

Deleting Older Or Unused Templates

114 views August 30, 2017 supportsite 0

Check Current Version

108 views October 20, 2017 supportsite 2

Accepted file types for Images and Smart Attachments

137 views January 14, 2015 supportsite 0