Frequently Asked Questions
Common questions regarding installing PoliteMail and how to solve them
- How do I do a password reset for users?
- How do I transfer data to a new user without losing information?
- I am unable to connect to the server even though I know that my credentials are correct
- I am having display issues with my emails; how do I fix this?
- How do I send from a different email other than my personal email?
- I am getting an invalid credential error, what do I do to fix this?
- My PoliteMail Toolbar has disappeared from Outlook; how do I get it back?
- How do I change the Opt-Out feature?
- My Outlook keeps crashing and is saying it is due to a PoliteMail issue, how do I fix this?