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  1. PoliteMail Software
  2. Getting Started
  3. Frequently Asked Questions

Frequently Asked Questions

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Common questions regarding installing PoliteMail and how to solve them

  • I Can't Login or Connect to the PoliteMail Server
  • Am I Logging On to PoliteMail with Single Sign-On or Password Authentication?
  • How do I do a password reset for users?
  • How do I send from a different email other than my personal email?
  • Watch Folder Error Pop-up
  • My PoliteMail Toolbar has disappeared from Outlook; how do I get it back?
  • My Outlook keeps crashing and is saying it is due to a PoliteMail issue, how do I fix this?
  • Errors When Adding Multiple Accounts in a Profile
  • I am getting an invalid credential error, what do I do to fix this?
  • How do I transfer data to a new user without losing information?
  • I am having display issues with my emails; how do I fix this?
  • How do I change the Opt-Out feature?