Common Issues/Frequently Asked Questions
Issues that may arise when sending PoliteMail and how to solve them
- Template Pull-Down Menu Not Showing Templates
- Not All Recipients on a Distribution List Received an Email
- How do I assign multiple emails to a campaign?
- Can I recall an email?
- Import Window Disappears or is Not Visible When Importing Content
- When I delete an email in Scheduled Sends, will the email still go out?
- 4.91 PoliteMail Builder Templates Not Saving
- Outlook 1 pixel(px) Horizontal Line Bug
- Images are not displaying on mobile devices. How do I prevent Outlook from automatically embedding them?
- Embedded Images for an Appointment/Meeting Do Not Work in Your Current Version of Outlook Error
- Full Width Images in Templates Not Mobile Responsive in Outlook 2013
- Templates Or Messages Not Holding Font Styling
- Image Sizing and Layout Alignment Issues
- From Address Changes When Sending a Tracked Email
- Email Not Sending, Going Into The Drafts Folder Instead
- Images Never Loading When I Use Add Image
- Extra Image Attachments After I Send My Email
- How To Prevent Outlook From Automatically Embedding Images
- Images Not Scaling Within Templates
- Add Image Pull-Down Menu Not Showing Images
- Images Appearing With a Red X or an Error and Not Displaying
- Images Moving Around or Not Displaying Correctly on Mobile Devices (iPhones in Particular)?
- Saving a Sent Message as a PDF
- How To Remove Tracking From A Link
- Why Don’t My Bullet Lists Display Properly?
- Sender Not Receiving Messages when Using Aggregate Tracking with Outlook Outbox
- Extra Pixels on Template Elements