Alisa Carbone

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Activity overview

Latest activity by Alisa Carbone
  • Alisa Carbone created an article,

    Getting Started with PoliteMail365

    The Politemail365 Add-On is designed to give users quick access to PoliteMail measurement tools without leaving Outlook online.  A user can access any content that has been stored on the PoliteMail...

  • Alisa Carbone created an article,

    Import Contacts Field Empty When Importing Lists

    First, make sure you are importing a .CSV file and not an Excel file (.xls). This error pops up when PoliteMail can not find any data in the headers.  When you create the CSV file, you are required...

  • Alisa Carbone created an article,

    Best Practices for The PoliteMail Builder

    Do not use previously sent templates If you have a template you have already sent, it may be tempting to open your Sent folder and modify the sent template or use a copy you have received.  Once an...

  • Alisa Carbone created an article,

    Using Microsoft Outlook Templates .OTF Files

    You do not need to use the PoliteMail Builder to create templates or to send a tracked message.  You can import your own HTML files by clicking on the Import HTML button in the HTML Templates secti...

  • Alisa Carbone created an article,

    How to Use Suppress Auto-Replies

    This feature is intended to prevent mailbox congestion after sending a communication. Specifically this feature will suppress certain messages such as out of office replies and auto replies that ar...

  • Alisa Carbone created an article,

    User Training Manual 4.972

  • Alisa Carbone created an article,

    AngularJS v.1.7.9 Security Warning

    AngularJS has been upgraded to 1.8.0.  If a user runs a security scan on a version lower than 4.9.7, they may get this security alert.     Please upgrade to version 1.8.0 to solve this issue.  Pol...

  • Alisa Carbone created an article,

    User Training Manual 4.97

  • Alisa Carbone created an article,

    User Training Manual 4.961

  • Alisa Carbone created an article,

    Exporting Contacts

      Go to PoliteMail > Lists > Mailing Lists. Double-click on the mailing list you want to export the contacts from. Now go to Actions > Export All.   By default, PoliteMail wil...