Alisa Carbone
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Activity overview
Latest activity by Alisa Carbone-
Alisa Carbone created an article,
How to Use Suppress Auto-Replies
This feature is intended to prevent mailbox congestion after sending a communication. Specifically this feature will suppress certain messages such as out of office replies and auto replies that ar...
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Alisa Carbone created an article,
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Alisa Carbone created an article,
AngularJS v.1.7.9 Security Warning
AngularJS has been upgraded to 1.8.0. If a user runs a security scan on a version lower than 4.9.7, they may get this security alert. Please upgrade to version 1.8.0 to solve this issue. Pol...
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Alisa Carbone created an article,
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Alisa Carbone created an article,
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Alisa Carbone created an article,
Exporting Contacts
Go to PoliteMail > Lists > Mailing Lists. Double-click on the mailing list you want to export the contacts from. Now go to Actions > Export All. By default, PoliteMail wil...
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Alisa Carbone created an article,
Removing Emails From Campaigns
Go to PoliteMail >Results > Campaigns. Double-click on the Campaign name to access the metrics page. In the yellow box at the top, click on the number after "Sent". This will list all the emai...
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Alisa Carbone created an article,
How to Delete Content
This procedures applies to deleting Images, Smart Attachments, Templates, Paragraphs, or Links. Go to PoliteMail > Content and choose which content you wish to delete. Once the data grid opens, sin...
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Alisa Carbone created an article,
My Email is Taking Too Long to Send
Your send may be taking a long time based on several factors. Larger distribution lists will take longer to send to. There also may be others in your organization sending at the same time. You...
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Alisa Carbone created an article,
Adding a Table to a New Email Message
PoliteMail does not offer a table function, but Outlook does. Go to Outlook > Insert and choose the Table command. Within the table you create with Outlook, you could insert PoliteMail elements suc...