Alisa Carbone

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Activity overview

Latest activity by Alisa Carbone
  • Alisa Carbone created an article,

    Compare to Company Average or Industry Benchmark

    Please select your PoliteMail version:   PoliteMail 4.9   |   PoliteMail 5.0 or online PoliteMail 5.0 or PoliteMail online Go to POLITEMAIL > Results > Messages. Select a message and click Email Me...

  • Alisa Carbone created an article,

    Segmentation Metrics

    Please select your PoliteMail version:   PoliteMail 4.9   |   PoliteMail 5.0 or online PoliteMail 5.0 or PoliteMail online Segmentation is a way you can compare how your email message performed by ...

  • Alisa Carbone created an article,

    Add Video to Outlook Emails

    Before you begin adding videos to your Outlook messages, please review this information to make sure the criteria for adding video is met. Presently, adding videos to Outlook is only possible if th...

  • Alisa Carbone created an article,

    Pageworthy Example Templates in the PoliteMail Builder

    Please select your PoliteMail version:   PoliteMail 4.9   |   PoliteMail 5.0 or online   PoliteMail 5.0 or PoliteMail online PoliteMail's Pageworthy service creates custom, mobile-responsive templa...

  • Alisa Carbone created an article,

    Campaigns Has No Sends Processed

    You will receive this message when creating a Campaign from an Account Report. The Archive Service creates and Campaign and links the messages. The process may take some time depending on what you ...

  • Alisa Carbone created an article,

    User Links vs Saved Links

    Links created using the New button in either the PoliteMail Builder or content data grid are called User Links. Links set up through the Insert Hyperlink feature in a New Message are saved links. L...

  • Alisa Carbone created an article,

    List Operations

    PoliteMail provides you with several tools to organize your lists. Please be advised that these only apply to PoliteMail lists. Click Lists > Mailing Lists from the PoliteMail toolbar. Select/chec...

  • Alisa Carbone created an article,

    Edit Message Details

    Please note this feature is only available in PoliteMail 5.0. You are allowed to edit message details on already sent emails such as Tag Groups and Send Counts (Aggregate Measurement only).  To edi...

  • Alisa Carbone created an article,

    Email Reach, Email Readership, and Email Engagement

    Please note that these metrics are only available in PoliteMail 5.0.  You will find metric reports of Reach, Readership, and Engagement in all Campaign and Account Reports (Admin-only feature...

  • Alisa Carbone created an article,

    Getting Online with PoliteMail

    To use PoliteMail online, you will need a modern browser and PoliteMail version 5.0.  After upgrading your Outlook desktop client to 5.0, you will receive your hostname and login credentials. To ac...