PoliteMail has a new Knowledge Base, with better search and more features!

You should be automatically redirected, or you can click this link.

Articles in this section

See more

How to Use Direct Replies To (Formerly "Return Path")

  • Updated
Follow

Applies To:  ■ PoliteMail Desktop     ■ PoliteMail Online     □ PoliteMail O365

Version: ■ 4.94  ■ 4.97  ■ 5.0+

A user can specify a different inbox for bounces to be returned to. Using this method, you can keep one sending account free from any undeliverables, and use a separate sending account to monitor bounces.

  1. Open a New Message in PoliteMail.  Under the PoliteMail flag pull-down menu, choose Advanced > Direct Replies To (Return Path in v4.9).

direct_replies_to.png

  1. Now specify which email address from your Global Address Book you'd like the bounces to be returned to.  Check Set as default if you always want bounces to go to this address.

set_return_path.png

This message will now be sent from the 'Communications' inbox with all bounces being returned to Alfred Pennyworth's inbox.  

Related articles