Removing Open Tracking will allow Users to send a message via text to mobile devices. These messages are meant to be viewed in the form of a text message and therefore are limited to 150 characters total.
A new Distribution List will need to be created with the recipients’ phone numbers and their service providers. You may need to work with your IT team to collect that data.
Once the information is obtained, the recipient’s phone number becomes their email address, while the at (@) address varies from carrier to carrier. Here are the major cell phone service providers:
- Alltel: email@example.com
- AT&T: firstname.lastname@example.org
- T-Mobile: email@example.com
- Virgin Mobile: firstname.lastname@example.org
- Sprint: email@example.com
- Verizon: firstname.lastname@example.org
- Nextel: email@example.com
- US Cellular: firstname.lastname@example.org
Example: 207-867-5309 through AT&T would be added as email@example.com
Create a Distribution List with the new information. See this article for the steps involved
To Remove Open Tracking
Go to Outlook > New Email > PoliteMail Flag to turn tracking on. See here for more information about turning Tracking on.
Select Remove Open Tracking from the drop-down menu.
Compose the message (150 characters or less) and send to your mobile-specific DL with the recipients’ mobile information.
Sending a message this way will remove PoliteMail’s tracking beacon for emails while still tracking the content of the message.
NOTE: The metrics will only show the numbers for Open and Click Through. All of the opens will be recorded as mobile devices.