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Remove Open Measurement (Tracking) For Sending Messages Via Text on a Mobile Device

Alisa Carbone
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Please select your PoliteMail version:  PoliteMail 4.9   |   PoliteMail 5.0

PoliteMail 5.0

To send to a mobile device, you can either add the numbers manually to the To: field, or create a new distribution list with the recipients’ phone numbers and their service providers. You may need to work with your IT team to collect that data.

Once the information is obtained, the recipient’s phone number becomes their email address, while the at (@) address varies from carrier to carrier.  Here are the major cell phone service providers:

Example: 207-867-5309 through AT&T would be added as 2078675309@txt.att.net

Create a Distribution List with the new information.  See this article for the steps involved

To Disable Open Measurement

Go to Outlook > New Email > PoliteMail Flag to turn Measurement on. See here for more information about turning Measurement on.

Select Advanced and then Disable Open Measurement from the drop-down menu.

disable_open_measurement.png

Compose the message (150 characters or less) and send to your mobile-specific DL with the recipients’ mobile information.

Sending a message this way will remove PoliteMail’s measurement beacon for emails while still measuring the content of the message.

NOTE: The metrics will only show the numbers for Open and Click Through.  All of the opens will be recorded as mobile devices.

PoliteMail 4.9 

A new Distribution List will need to be created with the recipients’ phone numbers and their service providers.  You may need to work with your IT team to collect that data.

Once the information is obtained, the recipient’s phone number becomes their email address, while the at (@) address varies from carrier to carrier.  Here are the major cell phone service providers:

Example: 207-867-5309 through AT&T would be added as 2078675309@txt.att.net

Create a Distribution List with the new information.  See this article for the steps involved

To Remove Open Tracking

Go to Outlook > New Email > PoliteMail Flag to turn tracking on. See here for more information about turning Tracking on.

Select Remove Open Tracking from the drop-down menu.

remove_open_tracking.png

Compose the message (150 characters or less) and send to your mobile-specific DL with the recipients’ mobile information.

Sending a message this way will remove PoliteMail’s tracking beacon for emails while still tracking the content of the message.

NOTE: The metrics will only show the numbers for Open and Click Through.  All of the opens will be recorded as mobile devices.

 

 

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