PoliteMail 5.0/PoliteMail online
To archive messages and set when they will stop collecting data, open POLITEMAIL> Account> Archiving.
PoliteMail will automatically compile interactions into final reports once the send date reaches the Archive age you set. Click the Archive Data checkbox and set a archive threshold.
No drill down, follow-up or additional data collection will function for archived sends. Content downloads and measured links will still function, but no data will be collected.
As a best practice, it is recommended to set archiving to a set timeframe where you may not be actively using PoliteMail (for example, during outside business hours) All day archiving could result in performance issues. The default Report update intervals values should be left alone for best performance.
Note: Once the archive date has arrived, the infographics and charts in the metrics report will reset to a blank status. The graphs such as Clicks and Opens, Device Popularity, and Total Read Time by Hour of Day will not show any information. It may look like no data had been collected, however to re-view the information, select Restore at the top of the Results page for the message in question.
PoliteMail 4.9
To archive messages and set when they will stop collecting data, open Outlook > PoliteMail> Settings > Archiving
No drill down, follow-up or additional data collection will function for archived sends. Content downloads and tracked links will still function, but no data will be collected.
As a best practice, it is recommended to set archiving to a set timeframe where you may not be actively using PoliteMail (for example, during outside business hours) All day archiving could result in performance issues. The default Update Cache values should be left alone for best performance.
Note: Once the archive date has arrived, the info-graphics and charts will reset to a blank status. The graphs such as Clicks and Opens, Device Popularity, and Total Read Time by Hour of Day will not show any information. It may look like no data had been collected, however to re-view the information, select Restore at the top of the Results page for the campaign in question.
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