PoliteMail 5.0/PoliteMail online
The Content Manager holds all of your saved content and can be accessed by going to POLITEMAIL in the Outlook Ribbon and then selecting Content. If you are using PoliteMail online, you will go to the Navigation Pane and then click the Content pull-down menu. All content can be searched by using the Search field.
You can edit any piece of content by clicking on it to open a new edit window. When you are finished editing, click Save.
You can also perform these actions like Sharing, Owner Assignment, and Group Management by clicking on the Actions pull-down menu.
Editing Links and Smart Attachments
PoliteMail gives you the option to edit any Link or Smart Attachment that has already been sent in a measured email. Changing the URL will redirect any future clicks from emails previously sent containing that measured link.
To change a Link, navigate to POLITEMAIL or Navigation Pane > Content > Links. Select the link by clicking on it. In the new window, you can now change both the URL and the Link Text. Click Save when done.
To edit a Smart Attachment, go to POLITEMAIL or Navigation Pane > Content > Smart Attachments. Select the attachment by clicking on it. In the new window, you can change the name and security level (Shared or Private) of the Smart Attachment. Click Save when done.
Note: This will have no effect on messages already sent with the Smart Attachment included. It will still be named the old name. Any future emails composed will have the new Smart Attachment name when added.
Replacing Images
You have the ability to replace an image after an email has been sent. This will replace the image in ALL sent emails. For example, if you have used an image in 2 separate emails, and choose to replace it, the new image will appear in both separate emails.
Go to POLITEMAIL or Navigation Pane> Content > Images.
Find the image you want to replace and click on it to open the new window. Click Replace. You will be asked to choose a new image to upload. Navigate to the new image and click Open. The old image is now replaced with the new one on all sent emails, whether they have been opened or not.
Once you upload a new image, the PoliteMail image library will automatically update the thumbnail and image preview with the replacement image.
PoliteMail 4.9
The Content Manager holds all of your saved content and can be accessed by going to PoliteMail in the Outlook Ribbon and then selecting Content. All content can be searched by using the Search field.
The names of any piece of content can be edited by clicking on the Edit button, and then hitting Update when finished.
You can perform actions like Sharing, Owner Assignment, and Group Management by clicking on the Actions pull-down menu.
Editing Links and Smart Attachments
PoliteMail gives you the option to edit any Link or Smart Attachment that has already been sent in a tracked email. Changing the URL will redirect any future clicks from emails previously sent containing that tracked link. To change a Link, select the link by clicking on it. Now hit the Edit button. You can now change both the URL and the Link Text. Click Update when done.
To edit a Smart Attachment, select the attachment by clicking on it. Navigate to the Actions pull-down menu and choose Replace.
Note: Clicking Edit in the Smart Attachment tab will only allow you to change the name of the link. You need to use the Replace feature in order to change the content completely.
Replacing Images
You have the ability to replace an image after an email has been sent. This will replace the image in ALL sent emails. For example, if you have used an image in 2 separate emails, and choose to replace it, the new image will appear in both separate emails.
Go to PoliteMail > Content > Images.
Find the image you want to replace and click on it to highlight it. Go to Actions > Replace. Navigate to the new image and click OK. The old image is now replaced with the new one on all sent emails, whether they have been opened or not.
In the Image library, the old image will still be visible. You need to close out of the Image library and open it back again for it to update to the new image.