Check your audience size by verify the total number of recipients included.
Like the Preflight Test Send – this is a great tool to check before sending a tracked email.
To check the recipient count of an email message:
With the email message window open, and a distribution list(s) in the To: field, go to the Message tab
From the PoliteMail Flag > Get Recipient Count
A box will appear with the total number of recipients. Select OK
Note: If using version 4.6 of PoliteMail, Get Recipient Count can be found under the PoliteMail tab in the message window. Look to the right side of the ribbon. This function moved to under the PoliteMail flag in 4.7+.
PoliteMail only sends to unique email addresses and will remove any duplicate email addresses that may be included in multiple distribution lists. The recipient count will match the unique number of recipients and will not include duplicates.