If you are experiencing technical issues with your PoliteMail account, please reach out to our technical support team.
In your main PoliteMail tab, click on the Request Support icon.
This will generate an email with your account information and an error log for our technical support team to use in troubleshooting the issue. Enter a brief synopsis of the issue you are experiencing and screenshots if applicable.
Once you send the message, a case will be created for your support request and our support team will respond.
To escalate a critical issue, please type CRITICAL in the subject line to expedite support.
You can also reach out to our support team at:
Toll-Free: 866 488-9768 ext. 3